Question 1

1.How do I get an Instant quote and 20% off on line?

Admin · Accepted Answer

It is so easy takes 2 seconds. Just click this link and then put in time, date, to and from, number of people and you get an instant quote with 20% off on line. You do not need to enter your personal information email or credit card. To get an instant quote. Call only if you have a problem 843-655-5550. You can also fill out the form on this page and have quote in1 second.https://book.mylimobiz.com/v4/medsc

Question 2

2.Do I have to Pay by Credit Card and then file a claim

Admin · Accepted Answer

Yes you have to Pay by Credit Card and then file a claim. We will give you all the forms for the claim and you can tell he insurance company to call us.

Question 3

3.Can I have my Insurance pay you after the ride.

Admin · Accepted Answer

You must pay in advance no exceptions. Your insurance can pay you back.

Question 4

5 Star Rating

Admin · Accepted Answer

We have a 5 star rating from google and Bing.

Question 5

Can I have someone ride with me

Admin · Accepted Answer

yes you can just ask in advance.

Question 6

Can I use an account?

Admin · Accepted Answer

In most markets, direct billing is not available. However, in certain situations and depending on frequency and volume of use it may be possible to provide. You will need to call the individual market for further details and availability. Most of the time we would accept a check in advance for serveral moves.843-655-5550

Question 7

Can you help with a emergency

Admin · Accepted Answer

No we can not please call 911.

Question 8

Can you servcie the entire USA or Just South Carolina

Admin · Accepted Answer

Yes we have people in South Carolina to help with your needs.

City

Charleston

Columbia

North Charleston

Mount Pleasant

Rock Hill

Greenville

Summerville

Goose Creek

Sumter

Florence

Hilton Head Island

Spartanburg

Greer

Myrtle Beach

Aiken

Anderson

Bluffton

Mauldin

Socastee

Carolina Forest

Fort Mill

North Augusta

Taylors

Simpsonville

Lexington

Easley

Greenwood

Conway

St. Andrews

Wade Hampton

Hanahan

Five Forks

North Myrtle Beach

West Columbia

Clemson

Red Hill

Berea

Seven Oaks

Dentsville

Gantt

Ladson

Cayce

Lake Wylie

Parker

Beaufort

Orangeburg

Port Royal

Moncks Corner

Gaffney

Tega Cay

Oak Grove

James Island

Irmo

Forest Acres

Garden City

Boiling Springs

Newberry

Fountain Inn

Red Bank

Little River

Powdersville

Murrells Inlet

Sangaree

Laurens

Lugoff

Woodfield

Seneca

Litchfield Beach

Lancaster

Georgetown

Question 9

Do I have to pay wait time

Admin · Accepted Answer

With a stretcher NO we wait with you at no charge. With a wheel chair NO but we will stay in the area not sit with you that would be an extra charge.

Question 10

Do you do long and short trips

Admin · Accepted Answer

Yes we can go any place you want no matter how far or close.

Question 11

Do you do the round trip.

Admin · Accepted Answer

Yes we would never leave anyone.

Question 12

Do you supply the wheel chair

Admin · Accepted Answer

No, you must supply your own wheel chair.

Question 13

Do you take patients to kidney Dialysis and other types of regular appointments

Admin · Accepted Answer

Yes we do as long as they pay fist with a credit card or check. Then submit your payment to you credit card company.

Question 14

Does it cost more for a pick up on weekends or after hours

Admin · Accepted Answer

Yes the aveerage charge for this is 40.00

Question 15

How do I cancel my reservation?

Admin · Accepted Answer

We understand your plans may change, so we offer a very simple cancellation policy. Regardless of whether you made your reservation online, via mobile app, or by dialing our 843-655-5550 number, just give us 24 hours’ notice prior to your pickup time. Just let us know of your new date and plans. View the complete Cancellation policy here Terms and Conditions.

Question 16

How do I file a complaint.

Admin · Accepted Answer

The best way to file a customer service concern is to go to our web site and “contact us 843-655-5550” . Be prepared to include as much information as possible including your confirmation number to have your concern resolved quickly.

Question 17

How do i get a instant Price and 20% off

Admin · Accepted Answer

Before you call try this and get 20% off and a Instant Price.

This is too easy to get a price with 20% off. Instructions - Below takes 1 minute | Instant Price. No Personal info Needed.

1. Put in time and date of travel along with where you are going to and from using the drop downs. (Type in and then select from drop down). Next put in the number of people and luggage if needed. You are done and now you will see a list of transportation to fit your budget with pictures, descriptions and 20% off prices. Get started click here.

Question 18

How do I get an email confirmation or a receipt for Insurance?

Admin · Accepted Answer

This is automatic you do not need to do anything. If you do not get it call 843-655-5550.

Question 19

How far in advance should I make a reservation

Admin · Accepted Answer

We would like 2 working days and we are sure we can fit you in. 1 days has less of a chance and so on. Same day service is a 50/50 on a good day.

Question 20

How long have you been in business

Admin · Accepted Answer

How long have you been in business?. Since 1995

Question 21

How much advance notice do you need

Admin · Accepted Answer

We need a 2 working day notice to fit you in. We will try with less of a notice but it usually is not enough time.

Question 22

I can walk I just need a little help.

Admin · Accepted Answer

Then you would chose Non Ambulatory for your ride and pay first by credit card.

Question 23

I cant get out of bed can you help

Admin · Accepted Answer

With a stretcher yes with a wheel chair no.

Question 24

I have steps can I use a wheel chair van

Admin · Accepted Answer

No you must use a stretcher. We can maybe help you with a step or 2 but you sould be out side waiting in the wheel chair.

Question 25

I would like to know more about your business

Admin · Accepted Answer

Please go to About us at the top of the page.

Question 26

Is my information secure?

Admin · Accepted Answer

Yes. Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. Any information that is exchanged between your computer and our server during our web-based reservation process is SSL 128-bit encrypted. This can be verified by the following methods. The URL should begin with “https.” This indicates a secure connection. Click this seal botom of page to confirm your privacy

Question 27

Testimonials

Admin · Accepted Answer

Please go to this link to read our testimonials. References

Question 28

What are your hours

Admin · Accepted Answer

24/7 always open

Question 29

What do stretcher prices start at

Admin · Accepted Answer

The cost starts at 500.00 paid by credit card each way but is usually paid for after the job to you by insurance.

Question 30

What is you service area

Admin · Accepted Answer

We are in North and South Carolina.

Charleston ,Columbia ,North Charleston, Mount Pleasant ,Rock Hill ,Greenville ,Summerville ,Goose Creek, Sumter ,Florence ,Hilton Head Island ,Spartanburg ,Greer ,Myrtle Beach ,Aiken ,Anderson ,Bluffton ,Mauldin, Socastee Carolina Forest ,Fort Mill ,North Augusta, Taylors, Simpsonville ,Lexington, Easley ,Greenwood ,Conway,St. Andrews ,Wade ,Hampton ,Hanahan ,Five Forks ,North Myrtle Beach and many more.

Question 31

What is your Phone ,Email and Fax

Admin · Accepted Answer

24/7 email medcialtransportationserice1@gmail.com  . Fax Number is 800-860-1635. Phone is 843-655-5550 we are located at certain hospitals with a office.

Question 32

What price do wheel chairs start at for transportation

Admin · Accepted Answer

85.00 Each way pay by credit card. We would then like you to make a claim on your insurance to get paid back.

Question 33

Where do you pick up from

Admin · Accepted Answer

We pick up wherever you are 24/7. Home, Office, Doctors, and we even do things like take you to a party, church, ect. We do door to door service.

Question 34

3.Can I have my Insurance pay you after the ride.

Admin · Accepted Answer

You must pay in advance no exceptions. Your insurance can pay you back.

Question 35

Do I have to pay wait time

Admin · Accepted Answer

With a stretcher NO we wait with you at no charge. With a wheel chair NO but we will stay in the area not sit with you that would be an extra charge.

Question 36

Can I have someone ride with me

Admin · Accepted Answer

yes you can just ask in advance.

Question 37

Do you take patients to kidney Dialysis and other types of regular appointments

Admin · Accepted Answer

Yes we do as long as they pay fist with a credit card or check. Then submit your payment to you credit card company.

Question 38

Do you do the round trip.

Admin · Accepted Answer

Yes we would never leave anyone.

Question 39

2.Do I have to Pay by Credit Card and then file a claim

Admin · Accepted Answer

Yes you have to Pay by Credit Card and then file a claim. We will give you all the forms for the claim and you can tell he insurance company to call us.

Question 40

Do you supply the wheel chair

Admin · Accepted Answer

No, you must supply your own wheel chair.

Question 41

Testimonials

Admin · Accepted Answer

Please go to this link to read our testimonials. References

Question 42

Does it cost more for a pick up on weekends or after hours

Admin · Accepted Answer

Yes the aveerage charge for this is 40.00

Question 43

Do I have to pay wait time

Admin · Accepted Answer

With a stretcher NO we wait with you at no charge. With a wheel chair NO but we will stay in the area not sit with you that would be an extra charge.

Medical Transportation Service | Pay First Then Claim on Insurance | Stretcher, Wheel Chair, Ambulance

843-655-5550 – North and South Carolina – Non-Emergency – NEMT

Archives: FAQs

How long have you been in business

How much advance notice do you need

How do i get a instant Price and 20% off

I can walk I just need a little help.

Do you take patients to kidney Dialysis and other types of regular appointments

Do you do the round trip.

Can you help with a emergency

Can you servcie the entire USA or Just South Carolina

Do you do long and short trips

I would like to know more about your business

3.Can I have my Insurance pay you after the ride.

Do I have to pay wait time

Can I have someone ride with me

Do you take patients to kidney Dialysis and other types of regular appointments

Do you do the round trip.

2.Do I have to Pay by Credit Card and then file a claim

Do you supply the wheel chair

Testimonials

Does it cost more for a pick up on weekends or after hours

Do I have to pay wait time